ACCESSIBILITY CONSULTING
Make your next
experience more
welcoming.
A game, an event, a product, a place. We help you find the barriers, prioritize useful changes, and turn good intentions into an experience more people can take part in.
Steve and Vicki at ALA. Photo: Rebecca Lomax / American Libraries.
PEOPLE
Who gets to join in?
Start with the people an experience is meant to serve, including the needs a default design may miss.
EXPERIENCES
What do they encounter?
Look at the journey—from discovering an event or product to using it and getting help.
ACTION
What can your team change?
Turn observations into practical priorities, with recommendations your team can discuss and use.
01 / GAMES & DIGITAL PRODUCTS
More ways into the experience.
Discuss your game, digital product, or public-facing service. We can help review the experience, surface accessibility questions, and shape practical next steps for your team.
02 / EVENTS & CONVENTIONS
Think through the whole visit.
From arriving and finding a way around to taking part in the program, we help you consider the experience your event creates for disabled attendees.
03 / SPACES & PROGRAMS
Turn intentions into participation.
Bring us a public-facing space, service, or program. We connect access needs with the staffing, policies, and practical realities that shape everyday use.
A USEFUL REVIEW LEADS SOMEWHERE
Insight your team
can put to work.
We scope each review around a specific experience and the decisions you need to make. You get a clear account of what we looked at and practical recommendations to discuss with your team.
01
Define the question.
We agree the experience, audience, and scope of the review.
02
Look at what people encounter.
We examine the relevant journey and the barriers or choices that affect participation.
03
Make the next decisions.
We talk through priorities, recommendations, and any follow-up support you need.
Steve and Vicki at ALA 2025. Photo: Rebecca Lomax / American Libraries.
LIVED EXPERIENCE + IMPLEMENTATION
Insight from both
sides of the work.
Steve brings the personal and practical stakes of access. Vicki brings experience putting ideas into practice inside institutions. Together, we connect the experience you want people to have with the decisions your team needs to make.
HELP THE WORK STICK
Bring your team
into the conversation.
Add a focused staff session or workshop to the review. We can connect recommendations with the people who will put them into practice—whether your team works in a library, at an event, or on a game or product.
Tell us what you’re making.
Let’s make it more welcoming.
Bring us an idea, a challenge, or a question. You’ll talk with the people who will do the work.